Here are some basic tips that may help you gain access to NDU resources:
- Try clearing your cache and cookies. Once cleared, close all browser windows and try again. The following link is a tipsheet on how to clear your cache and cookies for each browser: https://its.uiowa.edu/support/article/719
- Try switching browsers. Some security settings in Chrome may be blocking something that Firefox or Edge allows.
- Were you prompted for your O365 credentials and did you enter them? Keep your password handy. You may have a link that doesn’t include our authentication method. Let us know and we will provide a good link.
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